waiting for my refund

akatsakats Posts: 14Member ✭✭
Please admin,I was told my money will be sent back to my card bt for close to 3days now.I haven't received any alert from your company.please is anything wrong.I want to deposit through my free lancer account but need my money in my card.please help me out.thanks
payment request 6057867 of $70.00.
I ready to pay for my shipping fee through dhl but just want to see my refund .thanks

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    You were not charged for this payment; the pending charge you see is simply a pre-authorization hold. Payoneer has cancelled this, however most card companies will keep them pending for up to 7 business days, in accordance with their security procedures.

    Nissim
    Director of Community at Payoneer
  • mus31mmus31m Posts: 28Member ✭✭
    hello Nissim

    Thank you for the information

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