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Refund of money for a physical purchase?

CirUnknown Member Posts: 1
9 or 10 days ago I made a purchase at the store, they charged me and gave me my product, but 5 days ago I saw that there was the amount in pending authorizations, and today my surprise was that they returned the total amount, and I already have to use my product, what can I do to get the money to the store or nothing can be done?