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HELP my account is locked

my account on the block caused I forgot to enter the secret when I want to withdraw money on my payoneer account balance, I already send my id on demand from payoneer,
Please send me the solution, I thank you

i waited more than 3 days
and no action


  • [Deleted User]
    [Deleted User] Posts: 1,147

    Once your ID provided, please allow three business days for our support to review the document so they can help you regaining access to your account.

  • salemdarwish
    salemdarwish Member Posts: 2
    but now is the 6th day
    what i have to do now ?
  • [Deleted User]
    [Deleted User] Posts: 1,147

    The support will contact you very shortly, the delay is due to a high volume of inquiries.