Account Block

Hi, my payoneer account was blocked because I forget my password and when I want to reset then I also forget my one security question so please guide me how to reactivate my payoneer account, I already email to payoneer customer support but I did't get the answer yet.



  • Cristale_PayoneerCristale_Payoneer Posts: 389Administrator ✭✭✭✭✭✭✭

    We are sorry to hear that the access to your account has been restricted. This usually happens after a few attempts to enter the wrong details when resetting the password.

    In order to reinstate your account, you need to directly contact our support. Our representatives will forward a request to the team that handles inquiries related to account access, which will contact you back and request you to provide the necessary documents for verification.

  • farhan6644farhan6644 Posts: 1Member
    Thanks you sir for the reply and thanks for the recommend to customer support, I contact the customer support and submit the documents 2 days ago that he ask me but I din't reply any reply from the support.

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