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I didnt recieve my withdrawal on my bank

xxcastxx
xxcastxx Member Posts: 5
Its already 5 day and I didnt recieve my withdrawal on my bank.. How can I check it if it still on process?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hi! The transfer time is up to 5 business days, meaning that Saturday and Sunday do not count as business days. In case five business days already passed, we recommend you directly contact our support team in order for them to forward a request to the department that handles inquiries to delays in payment transfers.

  • xxcastxx
    xxcastxx Member Posts: 5
    Thanks maam. I recieve an email and already sent my scanned Passport and Licence... Thank you and nice support
  • xoyepixgf
    xoyepixgf Member Posts: 1
    hello,

    After linking the bank account to the skrill account I made a withdrawal to my bank account
    after that I received an email from skrill telling me that the withdrawal has been processed but it needs from 2 to 5 days to be in my payoneer account
    but the problem is today is the 20th day from the date of receiving the email from skrill and I didn't receive my money
    Now form this I will Not use skrill
  • xxcastxx
    xxcastxx Member Posts: 5
    :D I already Recieve mine. Thanks payoneer. More faster than other financial services company... great support... Just need to send a clear copy of Goverment Id's and etc :D
  • [Deleted User]
    [Deleted User] Posts: 1,147

    @xoyepixgf We recommend you directly contact our support because it can be that some documents are missing for the review of the transfer, or maybe the transfer wasn't correctly made. When you'll contact the support they 'll be able to see better what happened and assist you.