Additional amount has been detected from my account

I have purchased a domain amount $1.6. But $28 has been detected form my account. My previous balance was $503 and now its showing $473. Can anybody help me?

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  • [Deleted User][Deleted User] Posts: 179 ✭✭✭✭✭✭✭

    Hi there,

    It sounds like the transaction in question is an outstanding authorization. An outstanding authorization is when a merchant places a hold on a certain amount of funds on your card in order to verify that you have sufficient funds to pay for the transaction. Some merchants' agreements with MasterCard allow them to pre-authorize smaller or larger amounts than the expected transaction. This is especially true for car rental, lodging (hotels/vacation rentals etc.) and restaurant transactions. For such transactions, an additional 20%-25% of the original amount is often pre-authorized on top of the actual sale amount. Gas stations may also pre-authorize larger amounts.

    If the amount pre-authorized is bigger than the actual transaction amount, the remaining funds may be held for several days before being released back to your available balance (the number of days depends on the merchant type).

    For further information about this transaction, I recommend that you contact Payoneer Support by clicking here.

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