Not Verify my account

I have send my NID card. But told me not enough needed smart card I don't have that also passport or Driving licence. I have only My NID card and bank statement. anyone Here that Can Help me?

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,262Administrator ✭✭✭✭✭✭✭

    We understand the situation, however, the decision to receive or not a document is taken by our approvals department, while those decisions must comply with the rules and regulations imposed by the US government, MasterCard, our banks and more. We recommend you directly contact our support to clarify the situation and verify what can be done regarding that matter.

  • aljinsr1aljinsr1 Posts: 2Member
    > @Cristale_Payoneer said:
    > We understand the situation, however, the decision to receive or not a document is taken by our approvals department, while those decisions must comply with the rules and regulations imposed by the US government, MasterCard, our banks and more. We recommend you directly contact our support to clarify the situation and verify what can be done regarding that matter.

    ok thanks
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