Card usage notification

Kizaru
Member Posts: 8 ✭
Hello guys,
I have used my card for online payment for the 1st time and haven't received a single notification via email or sms (still sitting in Pending authorization).
Is this normal or I haven't enabled this in Settings? Tried searching for an option but no luck. If it is not enabled by default I believe it poses a serious security issue
Thanks in advance
I have used my card for online payment for the 1st time and haven't received a single notification via email or sms (still sitting in Pending authorization).
Is this normal or I haven't enabled this in Settings? Tried searching for an option but no luck. If it is not enabled by default I believe it poses a serious security issue
Thanks in advance
0
Best Answer
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In case such a situation happens, you have the possibility to directly contact us and our representatives will be able to assist in blocking the card, ordering a new one and start a dispute process.
5
Answers
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Maybe my question is confusing I'll try to rephrase it:
Is it normal not to receive any notification (via Email or SMS) after a successful online transaction using Payoneer's Mastercard?1 -
Hi, we do not offer this service for now but we hope it will be available in the future.
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You get an email notification about minor changes to your profile information and promotions but no notification when a hacker potentially wipes all your money from your account? Well done Payoneer wow0
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Ok0
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I, too, strongly believe that notifications be received when a purchase or an ATM withdrawal are made. This is of utmost importance regarding account security and should be dealt with accordingly and as soon as possible.
I read somewhere that Payoneer was working on it, but it's been an eternity since this was announced and I still need to check my account regularly in order to verify my transactions.
Since most transactions of this nature appear almost immediately on the account, I wonder what is challenging in sending an automatic email about it, and what's taking it this long to implement.0 -
Hi there! I don't receive sms two factor authentication code on my phone. I wrote support many time but they didn't answer me. How can I turn off 2 factor authentication or get sms code?
I can't login my account0 -
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Bump.
This is still a work in progress, I guess. My card has been cloned twice now, and I only learned about these events thanks to the fact that I check my transactions manually every week.0
This discussion has been closed.

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