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Is Freelancer.com not supporting withdraws to Payoneer Debit Card?

nicofx
nicofx Member Posts: 2 ✭
edited April 2019 in Freelancers
Hi Community,

I use Freelancer.com platform for my work. For about 4 years I was able to withdraw my funds from Freelancer.com to Payoneer directly. However since this month I started to receive a message saying that "Payoneer withdraws will no longer be supported since March 1st. Switch to Express Withdraws".
So I´ve tried an Express Withdraw to my Payoneer bank account. Funds went out Freelancer.com but I don´t see them on Payoneer.

Do you know if this withdraw option possible to be used with Payoneer? If not, is there any other solution to take the funds off Freelancer.com?

Thanks on advance and Cheers!

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    We do offer the option to collect payments from freelancer using the US payment details.
    The US payment details are located in your online Payoneer account; Click on the Receive tab and select the Global Payment Service then select the details of the currency in which you are getting paid.

    Once done, you will be able to enter those details in the banking section of your freelancer account.
    You can also visit the following page on freelancer.com in order to read about how you can add a new withdrawal method.

  • nicofx
    nicofx Member Posts: 2 ✭
    Hi There!
    I´m used to receive see the funds in Payoneer as soon as they went off Freelancer.com when using Debit Card withdraw. With the express withdraw I used the last time it takes 2 to 3 days in being reflected in my Payoneer account since I see it out Freelancer.

    It finally took less than 2 days to receive the payment in my Payoneer account, but everything worked as expected :).

    Thanks for your support and attention.
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Thank you for your kind feedback!

  • arif65
    arif65 Member Posts: 7 ✭
    > @nicofx said:
    > Hi There!
    > I´m used to receive see the funds in Payoneer as soon as they went off Freelancer.com when using Debit Card withdraw. With the express withdraw I used the last time it takes 2 to 3 days in being reflected in my Payoneer account since I see it out Freelancer.
    >
    > It finally took less than 2 days to receive the payment in my Payoneer account, but everything worked as expected :).
    >
    > Thanks for your support and attention.

    Hi there, I can see you have made successful transaction...Can you please tell me what did you write in Bank City/State field?
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Dear @arif65 The bank city/state is an information that you can receive by contacting our support center.

  • arif65
    arif65 Member Posts: 7 ✭
    > @Cristale_Payoneer said:
    > Dear @arif65 The bank city/state is an information that you can receive by contacting our support center.

    Thanks for your reply. I have contacted through support center on 04/17/2018..but still haven't received any response.
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    @arif65 you can contact our support via social media channel too if needed!

  • arif65
    arif65 Member Posts: 7 ✭
    Customer support system is really poor..I don't really understand..there is a support center exist and they are not providing support through it..LOL
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    We are sorry to hear about your experience, this is not on purpose but because there has been a high influx of inquiries.

  • Jeevan_Shrestha
    Jeevan_Shrestha Member Posts: 1 ✭
    edited May 2018
    Hey payoneer...............
    I once tried to transfer money from my friend not knowing that that payoneer supports only business transaction.....................after that I tried receiving money from freelancer.com as a Global Payment Service.......

    Now I receive email saying

    "We are sorry to inform you that your access to Payoneer’s Global Payment Service has been discontinued, and the following payment could not be delivered to you:"

    I tried calling Customer Care many times they just say you cann't receive through Global Payment Service.

    I am a payonner user from Nepal and there payoneer supports payment from freelancer.com and if I am unable to receive money via Global Payment Service. I won't be able to withdraw money I earn from freelancer.com

    Please help me receive Global Payment Services........
  • shahriartanim
    shahriartanim Member Posts: 4 ✭
    payoneer global payment service bank name is too long, I can't use the name in freelancer help me
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @shahriartanim we have responded to your question in another thread. Kindly take a look at them.

    Thank you.

This discussion has been closed.

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