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Billing Invoice

I am pissed with the way Payoneer works. I have $210 in my account and I cannot withdraw because of inactivity. Now, I am preparing a billing method to request payment (so that I can withdraw my funds), the billing page is stuck. I can't use the send button after filling all the necessary details. I have sent 4 messages within 12 hours to customer service, but to no avail. Please resolve this issue, honestly I will never use Payoneer once this is sorted.