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quick question about request payment

Hello everyone i'm a musician i work with music so mostly my customers are from music well im new to payoneer request payment today i got my first payment of $40 my customer paid with card but the problem is he got email saying

Dear Customer Name,

Your payment is currently under review and we will notify you once it has been approved.

but i never got any email my customer was saying he paid but i cant believe him cuz i never got any mail or anything then i ask him and he forwd the mail which he got from payoneer after paying so my question is how i will get to know if someone pay me thank you


  • [Deleted User]
    [Deleted User] Posts: 1,147

    The best in that case is to directly contact the support because it sounds like a representative needs to verify the details in your account in order to better answer your questions.