Withdrawal to wrong account
Hi, I had the wrong account details registered on my account. The bank name and sort code was correct but the account number was wrong by one number. I received a payment from patreon and Payoneer automatically withdrew this to the wrong account. Is there any way for me to reverse this and get my money back?
Hi @cheskadee , we understand that your payment has been sent to the wrong bank account, it will arrive to the bank and bounce back to Payoneer. You will need to contact the support to verify how you can change the bank account details and ask for the payment to be sent to the correct detail!0
Hi thanks for the response, I thought this would only happen if the bank account is invalid but what if it exists but belongs to a different person?0
You should contact the support directly in case you think that it happened.0
Hello, I have the same problem. I have withdrawn to a wrong bank detail and I want to get my money back. I have deleted the wrong bank detail and have created a new one which is still under review by payoneer. It's more than a week now since I withdrew to the wrong bank account and the money hasn't bounced yet as @Cristale_Payoneer said. Please I need help, cause I need the money urgently.
GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭
If you withdrew the funds to an account with the wrong details you will need to wait for the funds to be rejected and returned. This can take anywhere from 7 to 14 business days.
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