Account blocked

Nataliamm0
Nataliamm0 Member Posts: 2
Hello,

I have blocked my account because I can not remember the
security questions and I have money in the account I need
transfer. I already sent several emails and until now I did not get an answer

I really need to transfer my money, you could give me
assistance and unlock my account?

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,147

    We unfortunately do not have the tools to assist you with this matter through the forum. We recommend you directly contact our Support Center, where our representatives will forward your request to the team that handles inquiries related to account access. They will then contact you back via email in order to ask you for verification details and help you regaining access to your account

  • Nataliamm0
    Nataliamm0 Member Posts: 2
    Hi, I already asked they and gave the informations and Photo with my id, but I don’t receive a answer from them
  • [Deleted User]
    [Deleted User] Posts: 1,147

    It generally take up to 3 business days to be contacted back.