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Taking too Long in adding fund to account..Why?

Hey Payoneer Team

My U.S client sent me payment through Echeck and it took you 8+ days for review/approval and then additional 5+ days to reach my account. That’s total 13+ days.

I have already contacted Payoneer customer services agent 3 more times and they only can say( It will take 2-3 business days ) but already 10+ days gone and fund is still pending there!!

Your website says It generally takes 2 days for credit card payment to reach account and 5 days for Echeck.

It’s frustrating as my client sent the payment through his Echeck on 2th March, 2018 and its 12th March you have still held the payment under review and even you approve now It would take additional 2+ days to reach my account.

This is Frustrating. I have been using your service since a long time and never face such issues before. But delaying is getting regular in my last couple of payments. This is not only me, my friends and other freelancers also complained me same as they also are facing similar issues.

May we get a commentary??