Unable to cancel account

anticodon

I've tried cancelling my Payoneer account three times. First request simply disappeared from the site. Subsequent two requests have status 'Resolved' immediately after creating. Needless to say, I haven't received any response from Payoneer and my account is not cancelled.

I hope this is a glitch and not a deliberate decision. But when you create a support request to cancel the account, it has 'Resolved' status immediately after creation.