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Just received previously ordered card. But ordered a new card few days back. What to do now?

rafiquej
rafiquej Member Posts: 1 ✭
in Payoneer in Pakistan
Hi,

I ordered my payoneer card almost 3 months back in December but after waiting for so long i ordered a new card but right after 2-3 days, i received previously ordered card. I tried to activate it but card details were already updated to newly ordered card. Obviously i don't want to wait for 1-2 months again, so is there a way payoneer support can change the card details to old one? I tried Payoneer live chat but it was worst honestly. It never connected to the agent. I tried email support also but got an automated reply with a URL to FAQs page.

Kind Regard,

Rafiq

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi @Rafiquej You should be able to activate your original card by choosing its last 4 digits from the drop-down menu at the top of the screen. However if you do not have that option, it is maybe because the old card got blocked when you ordered the new one. You can contact the support and request to unblocked it and activate it afterward.

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