Global Payment Service: ACH Transfer Debit Error

TrinibajanTrinibajan Posts: 4Member
For the last 4 months I've been trying to get paid by my clients based in Miami. They sent through the ACH transfer from HSBC but they are receiving the following message; ACH was returned due to Unauthorized Corp Debit.

I've reached out to Payoneer and they've said everything is fine on my end. Has anyone experienced this before? Do you have any possible reasons this could be happening?

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 1,213Administrator ✭✭✭✭✭✭✭

    Hi, it is better to contact the support in order to verify why it happened.

  • TrinibajanTrinibajan Posts: 4Member
    I did, multiple times, and there was no possible reason from your end.
  • TrinibajanTrinibajan Posts: 4Member
    Thanks for the following folks, the payment was eventually cleared. The client followed up.
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