Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Global Payment Service: ACH Transfer Debit Error

Trinibajan
Trinibajan Member Posts: 4
For the last 4 months I've been trying to get paid by my clients based in Miami. They sent through the ACH transfer from HSBC but they are receiving the following message; ACH was returned due to Unauthorized Corp Debit.

I've reached out to Payoneer and they've said everything is fine on my end. Has anyone experienced this before? Do you have any possible reasons this could be happening?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hi, it is better to contact the support in order to verify why it happened.

  • Trinibajan
    Trinibajan Member Posts: 4
    I did, multiple times, and there was no possible reason from your end.
  • Trinibajan
    Trinibajan Member Posts: 4
    Thanks for the following folks, the payment was eventually cleared. The client followed up.