Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

My Account Blocked due to Wrong Security Question

Hi,
i have a problem when i tried to withdraw my balance into my bank account. I forgot the security questions and wrong input in 3 attempts and my account got locked. Please help me.. i need that money asap.
i already sent a message to contact support but it takes to long to reinstate my account..
please help me

Comments

  • umerpak007
    umerpak007 Member Posts: 7
    Hi,
    i have a problem when i tried to withdraw my balance into my bank account. I forgot the security questions and wrong input in 3 attempts and my account got locked. Please help me.. i need to restore my account.
    i already sent Several Emails to Payoneer Customer Care but they are not replying to my email please help me
  • candratriyadi
    candratriyadi Member Posts: 3
    > @umerpak007 said:
    > Hi,
    > i have a problem when i tried to withdraw my balance into my bank account. I forgot the security questions and wrong input in 3 attempts and my account got locked. Please help me.. i need to restore my account.
    > i already sent Several Emails to Payoneer Customer Care but they are not replying to my email please help me

    Hi.. i can login now.
    you just need to be patient. they will contact you in 3-5 business day.
    btw, you can contact them by phone. They have great customer service. they will help you