Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Your Chat Request Has Been Canceled

Dear Community,

When I want to connect to the live chat support I get notification as " your chat request has been canceled" Is there anyone who faced this issue? I must get bank account statement as soon as possible to provide Amazon but I can not acces to the live chat support.

Please someone clarify this issue cause I am very worried.

Thank you, regards.


  • sandraliiv
    sandraliiv Member Posts: 1
    I'm having the same issue since 5 days now. But that's not the only issue, my customer paid in advance 2 weeks ago and the payment is stuck at "pending". I contacted them twice, telling me it would be resolved "soon" - now i can not contact them anymore, good stuff.
  • saifulsj113
    saifulsj113 Member Posts: 1
    Hell every body
  • expertrox12
    expertrox12 Member Posts: 4
    same issue with me. I also called payoneer international number and they are saying that customer support is not available for this account, How can it be resolved??? Can anyone help