Please help me to withdraw my money

mel
Member Posts: 1 ✭
in Freelancers
I received a email saying that payoneer has issued a new card to me and it will
arrive between 23rd March and 02th April. But it didn't arrive.
And I found that there is a link in my payoneer account saying "Haven't receive your card yet?
click here" I think if I click this it will send me another card. So do I need to
wait few more days before going to that option?
Also I have some money in fiverr.com
But I didn't transfer that to payoneer because I thought to activate the card first.
But now it seems like it takes long time than I expected. However I found that there is a
bank withdrawal option in payoneer. So if I transfer the money from fiverr to payoneer,
will I able to withdraw to a bank account even before activate my card?
Or do I need to activate my card, to withdraw the money to bank account? Is there any connection between this
two methods?
Thanks in advance
arrive between 23rd March and 02th April. But it didn't arrive.
And I found that there is a link in my payoneer account saying "Haven't receive your card yet?
click here" I think if I click this it will send me another card. So do I need to
wait few more days before going to that option?
Also I have some money in fiverr.com
But I didn't transfer that to payoneer because I thought to activate the card first.
But now it seems like it takes long time than I expected. However I found that there is a
bank withdrawal option in payoneer. So if I transfer the money from fiverr to payoneer,
will I able to withdraw to a bank account even before activate my card?
Or do I need to activate my card, to withdraw the money to bank account? Is there any connection between this
two methods?
Thanks in advance
0
Comments
-
Hi @mel Yes you do need to activate the card before being able to withdraw to your bank account. However, i suggest you directly contact our support in order to verify what can be done in order to better assist.
0

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