Transaction "In Pending" - Under Review

TizianoTiziano Posts: 1Member
edited April 2018 in Read Before Posting
Hello,

I am waiting to receive a payment, which is "in pending - under review".

I have already sent the document (driving license) for verification.

I have already sent 2 support request emails and I have waited 2 hours to speak with an agent who has never replied ...

I urgently need to receive my salary as soon as possible, can you please kindly unblock the situation?

Answers

  • Cristale_PayoneerCristale_Payoneer Posts: 1,262Administrator ✭✭✭✭✭✭✭

    Dear @Tiziano We understand and apologize for the inconvenience. But don't worry because, if you sent the documents, our support will receive and verify them and load the payment to your account as soon as the documents will be approved.

    It can sometimes take even up to two business days and if you want to, you can contact our support via Social Media channels as well.

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