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Payoneer is going to be next Liberty Reserve

muhammadsami
muhammadsami Member Posts: 1 ✭
in Ask The Community
Iam Using payoneer from last two years, last week I withdraw from fiverr and when I go and try to login and check my balance it shows wrong login detail, From last two weeks iam trying to contact payoneer support team, on new account I create ust to contact them after long waiting when person on chat I explain the problem iam facing he disconnect the chat without a reason and just said contact through email, when I email them they send me these emails that my account is not register with them, I have there wellcome emails to there promotions emails, more than 60 email from them when I recive my payment but now they are saying I don’t have account with them?
I try to contact fiverr and they said money is successfully send to my account and they are saying I don’t have any account.

What the hell is going? Are you trying to take my money?

Attach is message I send many times to them and they send me same attach links to email to me saying I don’t have any account with them.
Hi Sir
i try to login to my account from last week, i try to contact in many ways but not any thing work, try to open new account to contact by chat but customer support team says they will not help me on chat,
they said my email id is not register with any account, i attach the screenshot where you can see the account approval email from your website,
i regular use my payoneer card to get paid from Fiverr.
kindly check this is my email id that is register with you website.
why iam not able to login
and now support team says i dont have any account with you.
iam confused and worried about my money.

//drive.google.com/open?id=1OrfYnfi5BdD1lRTWZ_pTDwyJmL7bD3DJ

thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi @muhammadsami We are sorry to hear about your experience. We do not have the tools to directly assist with this issue here on the forum, however, we do recommend you to contact the support back. You can do so via email or social media channels by sending a private message. it may happen that the chat got disconnected, however, it is not on purpose but it sometimes happens because of a technical issue.

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