My money was transfered to a block prepaid card!!!

Katia1804Katia1804 Posts: 1Member
Hi!

I´m a new user on Payoneer. I have received a payment and also requested the prepaid card, as this first prepaid card was being delivered in a longer period of time, I contacted support to request the fastest delivery, so they blocked this original prepaid card and today I received and activate the new one.
When I checked my account I was surprised to see my money was transferred to the first prepaid card (that payoneer blocked)!!! How can I transfer my money to my new card? This is a very urgent matter as I have been waiting for my prepaid card for over a month and I need to pay my bills! Please help!

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 719Administrator ✭✭✭✭✭✭✭

    Dear @Katia1804 Your funds will be loaded to your new card in two hours once it is activated!

Sign In or Register to comment.