My money was transfered to a block prepaid card!!!

Katia1804Katia1804 Member Posts: 1

I´m a new user on Payoneer. I have received a payment and also requested the prepaid card, as this first prepaid card was being delivered in a longer period of time, I contacted support to request the fastest delivery, so they blocked this original prepaid card and today I received and activate the new one.
When I checked my account I was surprised to see my money was transferred to the first prepaid card (that payoneer blocked)!!! How can I transfer my money to my new card? This is a very urgent matter as I have been waiting for my prepaid card for over a month and I need to pay my bills! Please help!


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