Not being able to get help

nicolasltnicolaslt Posts: 2Member
Hi, i've started using payoneer in the recent days.

I was getting my first payment through global service today but it got rejected.

I tried to report my problem through support, but the emails are being auto-responded (not usefull) and the chat as soon as it starts says "chat closed" and i cannot get to talk with anyone.

I need to know what is the reason my payment got rejected. Any advise on how to procede??

Thank you!

Comments

  • nicolasltnicolaslt Posts: 2Member
    https :// ibb.co/etZbLo

    that is a screenshot of the message i get every time i try to start a chat
  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Hi Nicola, let's have you assisted.
    Did you reply to anyone of the automated e-mail responses by any chance?
    Let us know if it helps please.

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