Payoneer does not allow currency conversion

pabloloveschesspabloloveschess Posts: 2Member
Hello,

Payoneer does not allow AUD currency conversion into USD.

Can a forum member please explain why? This is a basic function with all other platforms of this type.

I call Payoneer to have my AUD balance converted to USD but they say they will not and do not give me a time when they will.

Comments

  • Cristale_PayoneerCristale_Payoneer Posts: 793Administrator ✭✭✭✭✭✭✭

    Hi @pabloloveschess The service is currently available for three currencies only as it is a new feature. If it becomes available in the future, you will be updated via email!

  • pabloloveschesspabloloveschess Posts: 2Member
    edited June 4
    Are you able to provide a timeframe for the proper support for the AUD currency?

    The AUD currency was released by Payoneer but without crucial features. Myself and clients have received AUD currency with Payoneer , now it is unavailable for use with your pre-paid card and cannot be converted to any other currency.

    Payout companies have ceased payments to the Payoneer AUD account until this limitation is resolved.
  • Cristale_PayoneerCristale_Payoneer Posts: 793Administrator ✭✭✭✭✭✭✭

    Hi @pabloloveschess for now this is correct, there is no possibility to exchange the currency into another, however, to access your earnings, you can order a card and withdraw to your bank account!

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