Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Payoneer Card

karke
karke Member Posts: 4
Hello,

I have a question about ordering Payoneer Card. My question is why I can not order Payoneer card? I have already received a 170usd payment from Stripe to Payoneer account by using Global Payment Service credentials. In ordering card section the buttons are grey and I can not click on them.

Waiting for response!
Thank you!

Comments

  • karke
    karke Member Posts: 4
    Hello,

    Yes, I have had a 2checkout credit card and it was made co-operating with Payoneer company. Is there any way to get a new one? Because at the moment I am not using 2checkout anymore. The platform which I use now is Stripe.

    Waiting for response!
    Thank you!
  • karke
    karke Member Posts: 4
    Hello,

    Yes, it is okay. We are selling bracelets.

    Waiting for response!
    Thank you!
  • [Deleted User]
    [Deleted User] Posts: 1,147

    Even if the card was already linked to 2Checkout which you are not working with for the moment, you do not need a new card. The reason is that the card can be used to receive payments from many different companies. However, most of the chances that your card is blocked if you haven't been active for a long time. You should see the option to reactivate it on your online account by choosing the last 4 digits of your card from the drop-down menu on the to of the main page. Let us know if that works.

  • karke
    karke Member Posts: 4
    Hello,

    It was kind a long time ago when I received 2checkout/Payoneer card. When logging in my Payoneer account, there is no cards included to drop-down menu, so we guess you are right about being blocked... Is there any way to get a new one?

    Waiting for response!
    Thank you!
  • [Deleted User]
    [Deleted User] Posts: 1,147

    @if the card is not expired, you still can use it. To unblock it, login to your online account and from the drop down menu, choose the last 4 digits of the card that is in your possession and you will be able to reactivate it.