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Card loading times: What's changed?

sillygoose Member Posts: 9
Hey everyone,

I've been using Payoneer to receive payments from UpWork for about 16 months.

Up until last week, payments loaded to my card within 10 minutes but now it's taking a few hours.

When I contact support (who are absolutely awful in the way they communicate information to customers who have concerns), they simply say 'sorry takes up to 24 hours' but this answer isn't good enough.

It's not good enough because something has changed - loading used to be fairly instant and now it's not.

Please explain to me what has changed with he loading system.