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Payment Request

scarface Member Posts: 3
Hi Team, there is no "request payment" alternative on my account dashboard? On your video I see the request button. But on my account there is no request button. I see a banner an the corner for request a payment but its not working.And today I realized that the minimum amount of money demanded was USD 50. Our services are mostly under USD 50. Do not you want to work with small freelancers like us anymore?


  • xfx_wd
    xfx_wd Member Posts: 25 ✭✭
    As far I remember payoneer send me a form(some details of your service ) before requesting payment. BTW my minimum is 20.
  • karenjgoosen
    karenjgoosen Member Posts: 1
    I have always been able to request a payment but suddenly today am no longer able to. When I go online to chat to ask why, they say it is because of terms and conditions, but no one can tell what term and condition has not been met and why suddenly it has changed. I received no notification or message, just happened. This is totally ridiculous because how can I not be notified and how can they not know WHY
  • scarface
    scarface Member Posts: 3
    edited June 2018
    I am surprised that the service we received earlier was terminated without a notice. You left me in a difficult situation with the customer. I'm posting their ads on the sites I manage customers. + + + + also + +
  • scarface
    scarface Member Posts: 3
    edited June 2018
    selling ad/banner spaces, publishing PR's/posts to customers from wholeworld we are an digital advertising company
  • Fortitude
    Fortitude Member Posts: 3
    this just happened to us...put us in a bad situation as everything was fine and then all of a sudden the payment department decided we couldn't make payment requests anymore even though we aren't in preach of any terms or conditions or on their list.
  • cel
    cel Member Posts: 3
    I just filled up the merchant form to do request payment but it seems it dont go thru. I am also a freelancer and i dont have a direct site. I work from upwork but client wanted to pay thru payoneer. How can I submit the merchant form. Please help.
  • [Deleted User]
    [Deleted User] Posts: 176

    Hello, @cel

    Our records show that your Merchant Application Form was submitted successfully. The Payment Approval department will review the submitted information within up to four business days.

    Thank you