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payoneer does not allow me to transfer money to my bank account

shami
shami Member Posts: 5 ✭
in Ask The Community
i have worked on fiverr and i have earned some money more than 30$.
I have some quires:

1) I ordered payoneer card on 20th of may and still i have not received card the date of arrival was 20th of june. My balance is visible in payoneer account.
i have ordered a new card and the ID assigned to me for the new card has 0$. money is present in previous card (id). there is no option to transfer money from previous card (which has not arrived) to the new card ( estimated date is 20th of july)
2) I tried to transfer money using "make a payment" and payoneer notified me "Before you can make a payment,You need to receive additional payments". when i already have money in my account then why they are giving this notification.
3) I tried to withdraw using my bank account (my balance is in dollars) payoneer give notification that i need to transfer money from dollars to euro.
4) when i try to transfer money using "manage currencies" payoneer give notification " something went wrong".
I need help kindly suggest something, i have been going through all this from last month.
thanks.

Comments

  • shami
    shami Member Posts: 5 ✭
    Hey, yes i again requested for a card and the estimated date of arrival of new card is 18th of july.
  • shami
    shami Member Posts: 5 ✭
    kindly check as i have stated:
    i am unable to use " manage currencies " ,
    "bank withdraws (payoneer say dollars can not be transferred to bank ,you need to exchange currency but i am unable to manage currencies )" ,
    "make a payment" on payoneer
  • rajaMudassar
    rajaMudassar Member Posts: 3 ✭
    Hi there,

    Dear support team member...Unfortunately My newly Payoneer account approval request decline due to Wrong Bank IBAN...Which account was attached with my fiverr account..
    i have done remove the funding source from payoneer....but Now i can't attach the new payoneer account with my fiverr account, i am facing the problem...Please help me out.
    the problem screen shoot is attached below. I am waiting...I am living in pakistan here is only Payoneer account allowed.

    Thanks!
  • shami
    shami Member Posts: 5 ✭
    rajaMudassar kindly start a new discussion rather than posting here.
  • shami
    shami Member Posts: 5 ✭
    Dan_Payoneer, kindly check as i have stated:
    i am unable to use " manage currencies " ,
    "bank withdraws (payoneer say dollars can not be transferred to bank ,you need to exchange currency but i am unable to manage currencies )" ,
    "make a payment" on payoneer

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