Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Card Order Issue

Dumas Member Posts: 1
Hello Payoneer Staff,

My brother is a payoneer client since 5 years, he recommends me to use Payoneer.

but I'm very disappointed :(

I want to order a card, but I get this error.
(You will be able to order a card once you have received 30 USD or the equivalent)

I tried different methods of contact.

Live Chat = after hours of waiting I get an error message, no one is available.

I contact by e-mail, every time i send email, I get an automatic response.

I have a balance more than $30 and want to order a USD and Euro Currency card.

Can someone please help?

Best Regards