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Cannot order a card although I have sufficient funds

Nadeen Member Posts: 2
I have the minimum required of $30 in my account, however I cannot order a prepaid card. I contacted customer service twice with no answer so far. Could you please help?
Thank you


  • Nadeen
    Nadeen Member Posts: 2
    Hello, thank you, I got a payment from Etsy, it shows as Adyen. Is that considered an ewallet? Thank you
  • benedicta
    benedicta Member Posts: 1
    cannot order a card even though I have sufficient funds