Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Wire transfer did not reach bank

Evtrai Member Posts: 1
Hello, I get paid by Golance and did a bank transfer. It turns out that after 5 days I never received my funds, after contacting support they suggested that the bank account was probably closed. Calling the bank next day it turns out that indeed, the silly bank closed my account without notice.

When will I receive the funds back? How will I know that the funds have been returned? will they be returned to my Payoneer account or Golance? If the bank captures the funds or takes them, is there any way to dispute them? They are unable to reactivate my bank account that I entered and instead want me to open a new one, so reactivating it to receive the funds it's not an option.

Please advise.