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Admins pls! Global payment

manokooper
manokooper Member Posts: 6 ✭
edited July 2018 in Ask The Community
Hello, i want to use USD global payment. And i see only first century bank... My site is not accepting that bank.

**My friend also have payoneer but he sees 2options:
first century bank
Bank of america



HOW I CAN GET BANK OF AMERICA IN MY ACCOUNT?**

Please add it
Client Nr: 27068432

Answers

  • manokooper
    manokooper Member Posts: 6 ✭
    > @Dan_Payoneer said:
    > Hi, can you tell me where are you trying to receive a payment from?

    Shopify , and my friend have Bank of America in Payoneer and it works great for him.
    And for me "first century bank" It says invalid routing number.
  • manokooper
    manokooper Member Posts: 6 ✭
    > @Dan_Payoneer said:
    > I see, can you tell me what is the type of transfer that Shopify are offering you for a withdrawal?

    They use STRIPE, and they offer Local Bank Transfers only.. And for my friend it works just fine with "Bank of America in Global payments page "

    How i can get this bank to my account?
  • manokooper
    manokooper Member Posts: 6 ✭
    Issue is that on my Payoneer account : GLOBAL PAYMENT i see only one bank account option.

    So if i would see 2Banks : First Century , Bank of America than i would not have any issues.

    I dont know why Shopify is not accepting First Century Bank, but my friend is successfully working with shopify and Bank of America trough Payoneer
  • manokooper
    manokooper Member Posts: 6 ✭
    Yes i can, Can i get your email?
  • yopuocra
    yopuocra Member Posts: 2 ✭
    > @Dan_Payoneer said:
    > Hi, I'm not a fan of making arguments, nor winning them.
    > Will you be able to send an inclusive screen shot of the error message via e-mail?
    > That way, we can establish if this is indeed an action we can take.

    Hi Dan! I'm having the exact same issue as manokooper, do you mind if I send you a PM so you can help me with this? Thanks a bunch!
  • SLIMme
    SLIMme Member Posts: 1 ✭
    edited October 2018
    Hey Dan,

    I have the same issue. Already opened a ticket, called your support team and sent my error screenshot. Could you please speed up the process.

    Thank you

    Customer ID 28324152
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Hi @SLIMme Since the forum is reversed for general topics only, we do not have the tools to verify the information you've sent but you can directly contact the support center via chat, email or by phone at 1-646-658-3695.

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