Can't order mastercard!!!

muhammad_3482muhammad_3482 Posts: 1Member
Hi, I have over $100 balance in my account but still can't order a card. Please help quickly. Or maybe tell me about a similar service like payoneer so I can use that.

Comments

  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Hi Muhammad, can you tell me what happened please?
    Did you contact anyone in our customer care center by any chance?
    Thanks!

  • EddyeduardoEddyeduardo Posts: 2Member
    Hello Dan. I have the same problem, and i can´t order my card
    Could you indicate me, what should i do?
  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    @Eddyeduardo said:
    Hello Dan. I have the same problem, and i can´t order my card

    Could you indicate me, what should i do?

    Hi Eddy, my first instruction would be to reply to the automated e-mail message. After you do so, you can provide me with the reference number, so I can also monitor this with you.

  • carolcvillacarolcvilla Posts: 3Member
    Hi a have the same issue, I already have over $30 in my account balance and still can't order the card, I already try to contact you but I did not get any solution, my message number reference 180710-009611
  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Hi Carolina, transfers from electronic wallets may not be eligible for the ordering of a prepaid card, however this may not be the core of the matter.
    Can you tell me what type of freelance or online selling activity you are engaged with at the moment?
    Thanks!

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