If a Mass Payout Company has a problem

AneAne Posts: 4Member
Do you know if it is possible if my Mass Payout Company has a technical problem, to use Global Payment Service instead?
I'm not sure how long are they going to solve the problem, and I would like to use my money there to order my Payoneer MasterCard and use it.


  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Hi, let's try to focus our discussion first.
    A mass payout company is a lingo for a freelance market place/website that uses our payment solutions officially.
    With that being said, where do you require to get paid from?

  • AneAne Posts: 4Member
    From Airbnb.
    They have some kind of a technical problem for some time.
    So, do you think that kind of solution is possible?
  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Hi, and thanks for making it clear.
    When you login to your host settings, you should see multiple options of how to get paid.
    I wish to note, that in some cases, getting paid as a host may not include an online Payoneer account, for instance while selecting a bank transfer.
    Let me know if this explanation helps please.

  • AneAne Posts: 4Member
    Honestly, I'm not sure I understand you.
    In my case the host is Airbnb?

    Anyway, I'll try to simplify my question.
    At Airbnb one of the payment options for me is Payoneer, but when I enter my data, the entry process gets stuck, due to an error in their system, which they confirmed.
    Since I can't really wait for their technicians to solve the issue, I was wondering if I can just send them the usd receiving account (because they are US Company) that you provide in the Global Payment Service, thus receiving the money on my Payoneer account, so I can use it to apply for the Payoneer Mastercard?
  • AneAne Posts: 4Member
    This situation is finnished. Airbnb solved their technical problem.
  • Dan_PayoneerDan_Payoneer Posts: 789Administrator ✭✭✭✭✭✭✭

    Thanks for the update. Let me know if I can cater further assistance :smiley:

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