ATM not give me money but charge my account balance

fatema91fatema91 Member Posts: 6
Dear,
I am currently stay in big problem... I am go to ATM and put my card and want to withdraw 20,000BDT but ATM take my all information and when time to give money he say me please wait and hold my card 1 min then show a message Network error .. not give me any Cash and give me my card.

But I am check my Payoneer account i have charge in my balance 250.09$.

I need money argently. Please give me some suggestion.
Thanks
Mst Fatema Begum

Comments

  • fatema91fatema91 Member Posts: 6
    Dear,
    Please check this Reference Number: 180730000823
    Thanks
    Mst Fatema Begum
  • fatema91fatema91 Member Posts: 6
    edited August 2018
    I am not able to give you customer id in public form... i think it is not safe.
    Reference Number: 180730-000823
    Thanks
    Mst Fatema Begum
  • fatema91fatema91 Member Posts: 6
    Dear.. My customer id is : Customer ID 11401664

    I talk to you about this transaction

    28 Jul 2018 -248.13 USD
    Thanks
    Mst Fatema Begum
  • fatema91fatema91 Member Posts: 6
    Hey Dan,
    I am currently stay in 50 days... i am not received my money in my available balance.
    Thanks
    Mst Fatema Begum
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