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Request payment issue

Magdi
Magdi Member Posts: 6 ✭
in Freelancers
Hi My account was open using a UAE address and I am trying to request payment but unfortunately, I don't have this feature? and when I sent an email the reply was this (Please note that the Billing Service, including requesting payments, is subject to availability).
all that I need is to get my payment it has been pending for more than 5 months.

Answers

  • Ibrahim2323
    Ibrahim2323 Member Posts: 1 ✭
    Hello, while registering for a Payoneer account, I provided my residential address and my card was delivered to me. To my surprise, I just discovered that automatic flow of cash from my account to my card has been suspended. I wasn't informed that my residential address needs to be the same with that on my passport because I am Nigerian, but I currently reside in the Philippines. I am a student, working on a freelance basis. This is my only source of livelihood and I have an emergency to settle. I find 2-3 working days of waiting detrimental to my health and that of my family. I am not pleased with this development and I hereby appeal that the issue is resolved as soon as possible.

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