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Transaction Holds In Pre Authorize Transactions and Not Returning

tanzilkhan
tanzilkhan Member Posts: 3 ✭
in Ask The Community
Warning No formatter is installed for the format ipb

Comments

  • David
    David Member Posts: 3,193 ✭✭✭
    Warning No formatter is installed for the format ipb

    Sign up for Payoneer and the US Payment Service

  • heberth
    heberth Member Posts: 3 ✭
    Warning No formatter is installed for the format ipb
  • Melisa
    Melisa Administrator Posts: 1,711 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • morehappiness
    morehappiness Member Posts: 2 ✭
    Warning No formatter is installed for the format ipb
  • Melisa
    Melisa Administrator Posts: 1,711 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • morehappiness
    morehappiness Member Posts: 2 ✭
    Warning No formatter is installed for the format ipb
  • Melisa
    Melisa Administrator Posts: 1,711 ✭✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
    Warning No formatter is installed for the format ipb
  • CokaLoka
    CokaLoka Member Posts: 1 ✭
    edited December 2015
    My "Pre-Auth Transaction-POS Signature Purchase International" (dated 11/27/2015) amount is still not released and it is in the Pending authorization section since then. When this amount will be released and why it is not automatically released after 7 days?
  • CokaLoka
    CokaLoka Member Posts: 1 ✭
    My "Pre-Auth Transaction-POS Signature Purchase International" (dated 11/27/2015) amount is still not released and it is in the Pending authorization section since then. When this amount will be released and why it is not automatically released after 7 days?
  • FranckH
    FranckH Member Posts: 9 ✭
    @Manolete; @Melisa
    What if the merchant has sent back the money (credit the account with the same amount)?
    Why the outstanding authorization is still not "released"?
    More than 7 business days now i'm waiting for the Pre Authorisation to be cleared.
    The bank has sent back the money on my account, isn't this enough as proof that they won't charge ?
  • [Deleted User]
    [Deleted User] Posts: 595 ✭
    Hi @FranckH- I advised you on the different thread about the same topic to contact our customer care team- they will be able to review and help you out.

  • MrAliImran
    MrAliImran Member Posts: 1 ✭
    I was purchasing an item of 30$ from a store. I was having 59$ in account. I did the payment but payment not proceed, so Store cancel my order. I check the payoneer account they put 30$ in pre-authorization list. Now i can't buy the item, and have to wait for one week. seriously!
  • [Deleted User]
    [Deleted User] Posts: 83 ✭
    There's a way to get the funds released before the expiration. You can contact Payoneer's support center and ask for the release form.
  • hamza293
    hamza293 Member Posts: 2 ✭
    Yarden_Payoneer
    can you please tell me how to get the release form
  • hamza293
    hamza293 Member Posts: 2 ✭
    i need the money today its very important can please some one tell me how to get it back in an instant

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