Nobody answer in support, hold money more than 14 days!

qqdemin

Hello.

Payoneer requested screenshots of business communications with my partners who sent me money.
I signed Non Disclosure Agreement and will not disclose you private information.
I don't want to deal with Payoneer never anymore, but my answer to you is ignored for more than 14 days by now.
All I receive from support is automated or template answer that 'you are reviewing' my case.

What I see is that you took my money, left me without means of existence and just hold it for interest.
I do not wish anyone send you money and then not being able to use it.

Reference number is: 180816-007210
I answered you two weeks ago and followed few days ago.

SILENCE is not what you expect from people who you trust your money.

sammyblackwiseman

@qqdemin pls update me on the progress of this...did you get your money? Or is it still pending till now..thanks

Abdelrahman_Yossef

i suffered this problem too, my money stuck and i can't get it because my card is expired and i can't order a new one.
i don't know even my account has an issue or not although it working and i can see my balance through it.

qqdemin

> @sammyblackwiseman said:
> @qqdemin pls update me on the progress of this...did you get your money? Or is it still pending till now..thanks

Now they blocked my account completely and DO NOT give me my money.
Any support requests ends with answer like "I cannot help you, just wait".

More than two months and I did not have any clarification from them about how do I have access to MY MONEY!!!

PAYONEER IS THIEVES!!!!!!!!!!!! DO NOT SEND THEM ANYTHING!!!!!!!!!!