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mephistopheles
mephistopheles Member Posts: 5 ✭
edited September 2018 in Ask The Community
Today I got an email i need to submit some details.. I already uploaded my documents and passport, filled the related forms etc during sign up to Payoneer. Whatelse we need to provide for proof? I was waiting for my prepaid master card's shipment tracking number but I got this!

I integrated my xxx store that i make money with MWS and I am waiting for payment for 6 days. is there any problem about transaction? Is there any problem abt my account or is it routin for all accounts? How long does this process takes? Is this situation effects my master card application?

Customer ID is 26615924

Comments

  • 786
    786 Member Posts: 3 ✭
    This is sad
  • [Deleted User]
    [Deleted User] Posts: 179 ✭

    @mephistopheles Hi there,

    If Payoneer is asking for further information, I recommend that you reply to their email with the requested information to maintain functionality of your account. Please note that these documents are used to verify your account.

  • mephistopheles
    mephistopheles Member Posts: 5 ✭
    @Will_Payoneer Hi,

    As i mentioned on my post, I already uploaded my documents even passport photo, you must be missed it. Whatelse Payoneer users need to do for account verification?
  • mephistopheles
    mephistopheles Member Posts: 5 ✭
    edited September 2018
    > @Will_Payoneer said:
    > @mephistopheles Hi there,
    >
    > If Payoneer is asking for further information, I recommend that you reply to their email with the requested information to maintain functionality of your account. Please note that these documents are used to verify your account.

    @Will_Payoneer

    Will we receive any approval email after review? Lots of ppl are looking for an answer?

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