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Pin not working?!?!

I got the card a couple month or two ago and loaded it with money . I'm now outside of my country in South Korea , and I tried pulling money from the ATM and it said invalid pin or not verified. I did not forget my pin number that's what's strange , I have it all right . The thing is I'm left with no money right now because of this card and I need immediate help from payoneer support . My friend tried pulling money from her card too and it worked for her.