I can no longer send payment requests

dbsdbs Posts: 3Member
I have this pending review for "Merchant application form" on my account since last Monday when I tried to request a payment.

The message first mentioned "4 business days" with the past date of 23 August (wrong date?). Now the message says "5 business days".

I need to make a payment request for a client. When should I expect this option to be available again?

Customer ID: 23921257


  • Dan_PayoneerDan_Payoneer Posts: 1,098Administrator ✭✭✭✭✭✭✭

    Hi, let's make it as simple as possible please. What was the line of business you filled in the merchant application form?

  • dbsdbs Posts: 3Member
    Freelance translator.
  • dbsdbs Posts: 3Member

    I checked my account today and noticed the option finally came back (I wasn't informed by email, through). I was able to send a payment request successfully.

    Not sure if you have anything to do with it, but thanks anyway.
  • Dan_PayoneerDan_Payoneer Posts: 1,098Administrator ✭✭✭✭✭✭✭

    Thanks for the update.

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