I can't get reset password email. No way to access my account.

ste_vste_v Posts: 2Member
I'm stuck for days because I lost my password and the recovery process doesn't work. After the reset password request I am told to check my inbox but I didn't get anything. (Not even in promotion or spam folders of my gmail). Please tell me how to fix this issue.


  • 1magyar1magyar Posts: 1Member
    I have this same issue.
  • KazPayoneerKazPayoneer Posts: 569Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi @1magyar,

    If you have issues with the password, please try to hit the "forgot password" button on the login page.

  • alefboladoalefbolado Posts: 1Member
    Não consigo redefinir minha senha , quando eu clico em redefinir senha e coloco todos meus dados , consta que tem alguma coisa errada , que não está compatível com o e-mail cadastrado . Me ajudem a resolver isso por favor , meu e-mail é [email protected]
  • KazPayoneerKazPayoneer Posts: 569Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello! While I am unable to understand Portuguese, if you have problems with your account, we will have a member of support contact you with a solution.

  • salhasalha Posts: 1Member
    ممكن تتاكد من حسابي اذا جاهز او لا ارسلت لهم كل المعلومات المطلوبه
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