I can't get reset password email. No way to access my account.

I'm stuck for days because I lost my password and the recovery process doesn't work. After the reset password request I am told to check my inbox but I didn't get anything. (Not even in promotion or spam folders of my gmail). Please tell me how to fix this issue.
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Hi @1magyar,
If you have issues with the password, please try to hit the "forgot password" button on the login page.
Hello! While I am unable to understand Portuguese, if you have problems with your account, we will have a member of support contact you with a solution.
Hi folks, please be able to speak in English. We do have message boards for Spanish and Arabic.