I can't get reset password email. No way to access my account.

ste_v
ste_v Member Posts: 2 ✭
in Meet and Greet
I'm stuck for days because I lost my password and the recovery process doesn't work. After the reset password request I am told to check my inbox but I didn't get anything. (Not even in promotion or spam folders of my gmail). Please tell me how to fix this issue.

Comments

  • 1magyar
    1magyar Member Posts: 1 ✭
    I have this same issue.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi @1magyar,

    If you have issues with the password, please try to hit the "forgot password" button on the login page.

  • alefbolado
    alefbolado Member Posts: 1 ✭
    Não consigo redefinir minha senha , quando eu clico em redefinir senha e coloco todos meus dados , consta que tem alguma coisa errada , que não está compatível com o e-mail cadastrado . Me ajudem a resolver isso por favor , meu e-mail é [email protected]
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hello! While I am unable to understand Portuguese, if you have problems with your account, we will have a member of support contact you with a solution.

  • salha
    salha Member Posts: 1 ✭
    ممكن تتاكد من حسابي اذا جاهز او لا ارسلت لهم كل المعلومات المطلوبه
  • iraci
    iraci Member Posts: 1 ✭
    Não consigo acessar minha conta da erro
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi folks, please be able to speak in English. We do have message boards for Spanish and Arabic.

This discussion has been closed.

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