Merchant application form has been submitted a month ago!

I have submitted both Merchant application form and ID.
While id has been approved on the same day, the merchant application form is "submitted" and saying it will take 7 business days... Since a month now.
I tried contact payoneer by Chat and email but I only get auto responses.
What should I do?
Answers
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I'm having a similar issue. I sent the merchant application form at the beginning of the month and so far I didn't received any replies.
I tried to contact chat but was disconnected while I waited for the operator to verify.
My customer ID is 277874670 -
Hey Dan
My customer ID is 275924660 -
No, im not, im trying to invoice a company called First Step Trademarks LLC0
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My customer ID 28052450 and i submitted merchan form accidently and I dnt want to request any payment but now i cam unable to undo, In requests list I cannot see any request submitted, What is the issue? It says that "We’re reviewing your information and we’ll email you when done"0
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Hello Dan,
I seem to be having some issues with verifing payments on my my account I've recieved from google for 10 days now. I recieved an email requesting additional information which I filled out and sent required screenshots but got a response asking me to attach Computer screenshots and I've done that but I've not gotten any emails or updates of progress on the problem and support is not very helpful
What's going on? Help plsCostumer ID
260628370 -
Dan,
I received a payment
Payoneer sent me an email asking for a couple of more forms to fill.
The funny part is that this merchant application is still on "submitted"
About your question, not sure about the anwser.
Its a normal company that uses my developer services, i dont know if they trade stocks or binary options.
Thanks0 -
Hello @Dan_Payoneer ...Pls help me look into my case..I've received payments for two weeks now..provided additional informations and scanned the documents to response email but still didn't get an update..I'd like to know what's really going on as the payments pending is nor really good for business. I provide freelance services and I'm also a Google merchant and like to get paid via Google pay so I used payoneer to consolidate these funds and they are now being held up.. I sadly can't pay this month's bill and it's becoming a bigger problem for me.. I love payoneer service and I recommend it a lot but this event is really frustrating for me. I would appreciate any help you can offer as I'm hanging on a line here suport must have alot on their hands because it's not really supportive
Costumer ID
26062837
Thanks0

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