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ACH wire transfer made by the client was rejected. Why?

Kasheftin Member Posts: 3
The client went to the bank and ordered ACH wire transfer accordingly to the details, specified in my payoneer account. This payment was rejected by the First Century Bank without explanation. That was the first attempt, I haven't got any money before with payoneer. The account has proved identity and there're no transactions yet. Who is responsible for this decision? How to get any first money through payoneer? Request a payment is not available in my country until I get 5000 USD through the other services, but the global payment service does not seem to work for me either. I can not get in touch with any live person from the payoneer support, I get only automatic responses.
I'm from EU, the client is from USA.


  • Kasheftin
    Kasheftin Member Posts: 3
    It was a freelance market at first (upwork). For the last half of a year I'm working on the contract basis. The previous payments were processing using paypal. We are trying to switch to payoneer to reduce the fees.