Why does it take so long for clients payment to reflect

Hi
I have been using Payoneer for a while now to receive payments from my overseas clients. I have never had a problem. They pay and almost immediately it reflects in my Payoneer account. My client paid yesterday and the payment still does not reflect in my Payoneer account. I need this money, how do I find out if there is a problem, or does Payoneer now take longer to reflect the payments?

Answers

  • OmarKarimOmarKarim Posts: 9Member
    @krugergirl Hi!
    I had the same issue before, I called them by phone and they told me that it takes from 3 to 5 business days to reflect the payment in my account. So I told them that I need this payment as soon as possible. After 4 hours they did accept the payment.
  • MbaliNdhlovuMbaliNdhlovu Posts: 3Member
    > @OmarKarim said:
    > @krugergirl Hi!
    > I had the same issue before, I called them by phone and they told me that it takes from 3 to 5 business days to reflect the payment in my account. So I told them that I need this payment as soon as possible. After 4 hours they did accept the payment.
    >

    I am unable to call them myself as I don't have the funds to call them directly from Africa.
    Any advice for people like me?
  • morgamorga Posts: 1,462Administrator ✭✭✭✭✭✭

    @MbaliNdhlovu We already replied to your on a separate thread

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