How do I know if my account was reviewed and approved?

YeseenAYeseenA Member Posts: 13 ✭✭
edited September 2018 in Ask The Community
Hello,
How do I know the status of my account. I created an account days ago, and want to know what's the status of my account, i.e was it reviewed ? was it approved?
The live chat never worked for me.
It's so dubious that you don't interact with your clients and give them your attention. It makes me wonder if someday I had a conflict with Payoneer, or if my account had a problem and I couldn't have my money, how would I contact you ? All you say is "sorry" when I try live chat.
And by email, you don't even read it, the robot (software) answers me (automated answers).
If you know the answer to my question (go back to first line), I appreciate it.
Thanks in advance.

Comments

  • YeseenAYeseenA Member Posts: 13 ✭✭

    Okay, I have received an email that notifies me of approval.
    However, I still think that there's a communication problem with Payoneer administration.

  • YeseenAYeseenA Member Posts: 13 ✭✭
    edited October 2018

    Yes, please. I have a question :
    I work for a company, which gives me a referral link to Payoneer, which I must use this link to create a Payoneer account to get paid on.
    However, I already have a Payoneer account, so what to do please ?
    Can Payoneer solve this problem for me, or I will have to delete this account and create a new one using my company's referral link ??
    Thanks in advance.

  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    Hi @YeseenA What is the name of the company?

  • YeseenAYeseenA Member Posts: 13 ✭✭

    GoTranscript

  • YeseenAYeseenA Member Posts: 13 ✭✭

    @Cristale_Payoneer my company is Gotranscript

  • Cristale_PayoneerCristale_Payoneer Administrator Posts: 1,287 ✭✭✭✭✭✭✭

    Because i did not find any information regarding such a promotion from GoTranscript, please send me a screenshot on private in order for me to take a look at what you're describing.

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