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Still no funds in my account. What to do?

imranij Member Posts: 4
Hello good people,

I'm from Bangladesh. I tried to withdraw a certain amount of money from a local bank ATM. However, the ATM didn't dispense the cash and yet charged me. It happened back in 18th September. I contacted the local bank authority and they suggested me to contact Payoneer. So, I contacted Payoneer and an agent assured that the fund will get back to my card within 27th September. Unfortunately I did not get that fund back. I also filed a dispute days ago. Still no updates. What should I do? Is this a normal case? Does anyone know when I will get my funds back?

Thanks in advance. :) :) :(

Best Answer


  • imranij
    imranij Member Posts: 4
    Thanks and Yes, I've got a mail stating that the documents have been sent to the team to look at the issue. Now my question is, how long does it take to get that funds back if everything goes right? . @Cristale_Payoneer :)
  • [Deleted User]
    [Deleted User] Posts: 1,147

    The process takes up to 90 business days