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Cannot order prepaid card

Misel Member Posts: 1
Hi, I have a problem ordering prepaid card. I have one prepaid card for my USD balance but now I want to order new prepaid card for my EUR balance. I have money on my EUR balance but when I select the EUR balance and I click on "order now" link I oped page for ordering a new card but i see message:

"You will be able to order a card once you have received 30 USD or the equivalent"

I know that I have enough money on my EUR balance. Why cannot I order a card?

Best Answer