Need Help To Finish setup my Account For Receive Global Payment

Leonel123
Leonel123 Member Posts: 14 ✭✭
edited October 2018 in Ask The Community
Hello, I sent the documents requested it is 7 days and I have never received confirmation, what is wrong?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hi @Leonel123 The documents and information you provided are necessary to avoid any delay while verifying your future payments transferred via the Global Payment Service but the service is already active on your account.

  • Leonel123
    Leonel123 Member Posts: 14 ✭✭
    > @Cristale_Payoneer said:
    > Hi @Leonel123 The documents and information you provided are necessary to avoid any delay while verifying your future payments transferred via the Global Payment Service but the service is already active on your account.

    I knew that this service is already active, but I have payments that payoneer does not show, for example I make a Transaction last, and I never had any notification about him and he does not appear in my list of transaction

    Thanks........ for your help
  • [Deleted User]
    [Deleted User] Posts: 1,147

    @Leonel123 by "transaction" do you mean payment? When payment sent via the Global Payment Service enter the system, a notification email is immediately sent, if you did not receive an email the reason is that the payment did not reach our system.